{"id":16,"date":"2015-02-14T01:54:00","date_gmt":"2015-02-14T01:54:00","guid":{"rendered":"https:\/\/kiencang.net\/2015\/02\/14\/chuong-trinh-quan-ly-ban-hang-online-xac-dinh-cac-yeu-cau-va-chi-tiet-chuc-nang\/"},"modified":"2015-11-08T10:07:38","modified_gmt":"2015-11-08T10:07:38","slug":"chuong-trinh-quan-ly-ban-hang-online-xac-dinh-cac-yeu-cau-va-chi-tiet-chuc-nang","status":"publish","type":"post","link":"https:\/\/kiencang.net\/chuong-trinh-quan-ly-ban-hang-online-xac-dinh-cac-yeu-cau-va-chi-tiet-chuc-nang\/","title":{"rendered":"Ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng online – x\u00e1c \u0111\u1ecbnh c\u00e1c y\u00eau c\u1ea7u v\u00e0 chi ti\u1ebft ch\u1ee9c n\u0103ng"},"content":{"rendered":"
Kinh doanh r\u1ea5t kh\u1eafc nghi\u1ec7t – n\u1ebfu b\u1ea1n kh\u00f4ng ti\u1ebfn b\u1ed9 ngh\u0129a l\u00e0 b\u1ea1n th\u1ee5t l\u00f9i – b\u1edfi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u ch\u1ea1y nhanh v\u1ec1 ph\u00eda tr\u01b0\u1edbc.<\/p>\n
Kinh doanh online c\u00f3 thu\u1eadn l\u1ee3i, v\u00ec b\u1ea3n ch\u1ea5t c\u1ee7a n\u00f3 d\u1ef1a tr\u00ean n\u1ec1n c\u00f4ng ngh\u1ec7 n\u00ean n\u00f3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho ch\u00fang ta \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u00e0o vi\u1ec7c c\u1ea3i ti\u1ebfn d\u1ecbch v\u1ee5 \u1edf c\u00e1c kh\u00e2u kh\u00e1c, v\u00e0 m\u1ed9t trong nh\u1eefng kh\u00e2u quan tr\u1ecdng nh\u1ea5t ph\u1ea3i l\u00e0m \u0111\u00f3 l\u00e0 x\u00e2y d\u1ef1ng ho\u00e0n ch\u1ec9nh ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng online cho th\u1eadt kh\u1edbp v\u1edbi \u0111\u1eb7c th\u00f9 kinh doanh c\u1ee7a b\u1ea1n<\/b>. T\u00f3m l\u1ea1i r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y, quan tr\u1ecdng nh\u1ea5t ch\u00fang ta \u0111ang t\u1ea1o ra \u0111\u01b0\u1ee3c b\u1ed9 d\u1eef li\u1ec7u l\u1ecbch s\u1eed v\u1ec1 qu\u00e1 tr\u00ecnh mua h\u00e0ng, ch\u00fang ta c\u00f3 th\u1ec3 khai th\u00e1c s\u00e1ng t\u1ea1o nh\u1eefng d\u1eef li\u1ec7u n\u00e0y theo nh\u1eefng c\u00e1ch kh\u00e1c nhau, m\u00e0 c\u00f3 th\u1ec3 khi\u1ebfn ch\u00ednh ch\u00fang ta b\u1ea5t ng\u1edd!<\/p>\n Th\u00ed d\u1ee5 n\u1ebfu b\u1ea1n \u0111\u1ecbnh m\u1edf c\u1eeda h\u00e0ng offline, b\u1ea1n s\u1ebd ph\u1ea3i quan t\u00e2m xem, khu v\u1ef1c \u0111\u1ecba l\u00fd n\u00e0o nhi\u1ec1u ng\u01b0\u1eddi mua nh\u1ea5t, l\u00e0 C\u1ea7u Gi\u1ea5y hay g\u1ea7n Ho\u00e0n Ki\u1ebfm th\u00ec h\u01a1n…<\/p>\n Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng g\u1ecdi \u0111i\u1ec7n cho b\u1ea1n v\u00e0o khung gi\u1edd n\u00e0o – n\u1ebfu c\u00f3 th\u00f4ng tin n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 th\u1ea7u t\u0103ng \u0111\u1ec3 th\u00eam kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n trong nh\u1eefng khung gi\u1edd \u0111\u00f3, t\u1eeb \u0111\u00f3 gia t\u0103ng c\u01a1 h\u1ed9i l\u1ee3i nhu\u1eadn.<\/p>\n Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng mua nh\u1eefng g\u00ec k\u00e8m v\u1edbi nhau. N\u1ebfu h\u1ecd hay mua s\u1ea3n ph\u1ea9m A k\u00e8m v\u1edbi s\u1ea3n ph\u1ea9m M, b\u1ea1n c\u00f3 th\u1ec3 th\u00eam th\u00f4ng tin s\u1ea3n ph\u1ea9m M khi qu\u1ea3ng c\u00e1o nh\u1eefng b\u00e0i vi\u1ebft v\u1ec1 A, ho\u1eb7c b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3m gi\u00e1 m\u1ed9t ch\u00fat khi kh\u00e1ch h\u00e0ng mua A v\u00e0 M.<\/p>\n T\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u tr\u00ean ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c n\u1ebfu b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c b\u1ed9 CSDL chu\u1ea9n v\u00e0 \u0111\u1ea7y \u0111\u1ee7.<\/p>\n \u00c1p d\u1ee5ng \u1edf c\u00e1c c\u1eeda h\u00e0ng tr\u00ean m\u1eb7t \u0111\u1ea5t c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng c\u0169ng r\u1ea5t quan tr\u1ecdng. N\u1ebfu b\u1ea1n t\u1eebng \u0111\u1ebfn Big C, si\u00eau th\u1ecb r\u1ea5t l\u1edbn v\u00e0 quen thu\u1ed9c \u1edf H\u00e0 N\u1ed9i, m\u1ed7i l\u1ea7n thanh to\u00e1n b\u1ea1n s\u1ebd th\u1ea5y cu\u1ed1i c\u00f9ng nh\u00e2n vi\u00ean \u0111\u01b0a cho b\u1ea1n m\u1ed9t t\u1edd gi\u1ea5y ghi \u0111\u1ea7y \u0111\u1ee7 c\u00e1c m\u1eb7t h\u00e0ng m\u00e0 b\u1ea1n mua, nh\u01b0ng c\u00f2n nhi\u1ec1u th\u1ee9 h\u01a1n \u1edf \u0111\u1eb1ng sau \u0111\u00f3.<\/p>\n Big C n\u1eafm \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin b\u1ea1n mua g\u00ec, s\u1ed1 l\u01b0\u1ee3ng bao nhi\u00eau, l\u01b0\u1ee3ng ti\u1ec1n th\u1ebf n\u00e0o. N\u1ebfu b\u1ea1n d\u00f9ng Big Xu (m\u1ed9t chi\u1ebfc th\u1ebb c\u00f3 t\u00ednh n\u0103ng gi\u1ea3m gi\u00e1), h\u1ecd s\u1ebd bi\u1ebft b\u1ea1n mua bao nhi\u00eau l\u1ea7n r\u1ed3i, ng\u00e0y gi\u1edd n\u00e0o.<\/p>\n Nh\u1eefng th\u00f4ng tin tr\u00ean s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch ri\u00eang \u0111\u1ec3 gi\u00fap Big C nh\u1eadp t\u0103ng nh\u1eefng s\u1ea3n ph\u1ea9m b\u00e1n ch\u1ea1y, gi\u1ea3m nh\u1eefng s\u1ea3n ph\u1ea9m k\u00e9m. B\u00e0y c\u00e1c s\u1ea3n ph\u1ea7m g\u1ea7n nhau n\u1ebfu ch\u00fang \u0111\u01b0\u1ee3c mua k\u00e8m. Ch\u1ee7 \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh t\u0103ng l\u01b0\u1ee3ng nh\u00e2n vi\u00ean v\u00e0o nh\u1eefng ng\u00e0y v\u00e0 gi\u1edd cao \u0111i\u1ec3m (v\u00ec h\u1ecd bi\u1ebft tr\u01b0\u1edbc \u0111i\u1ec1u n\u00e0y). Bi\u1ebft \u0111\u01b0\u1ee3c chu k\u1ef3 mua h\u00e0ng c\u1ee7a kh\u00e1ch theo tu\u1ea7n, th\u00e1ng, m\u00f9a.<\/p>\n Nh\u01b0 v\u1eady \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd t\u1ed1t, ch\u00fang ta ph\u1ea3i \u0111\u1ea3m b\u1ea3o:<\/p>\n \u1ede Vi\u1ec7t Nam, c\u00e1i kh\u00f3 nh\u1ea5t l\u00e0 l\u00f2ng tin, ng\u01b0\u1eddi mua v\u1edb v\u1ea9n linh tinh c\u0169ng nhi\u1ec1u, m\u00e0 ng\u01b0\u1eddi b\u00e1n l\u1eeba \u0111\u1ea3o c\u0169ng kh\u00f4ng \u00edt. V\u1ea5n \u0111\u1ec1 l\u00e0 ng\u01b0\u1eddi mua s\u1ee3 thanh to\u00e1n tr\u01b0\u1edbc, kh\u00f4ng nhi\u1ec1u ng\u01b0\u1eddi tin ng\u01b0\u1eddi b\u00e1n h\u00e0ng s\u1ebd chuy\u1ec3n \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng gi\u1ed1ng nh\u01b0 cam k\u1ebft.<\/p>\n \u0110\u1ea5t kh\u00f4ng ch\u1ecbu tr\u1eddi th\u00ec tr\u1eddi ph\u1ea3i ch\u1ecbu \u0111\u1ea5t, nhi\u1ec1u ng\u01b0\u1eddi b\u00e1n ch\u1ea5p nh\u1eadn COD – t\u1ee9c l\u00e0 kh\u00e1ch nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng m\u1edbi ph\u1ea3i thanh to\u00e1n ti\u1ec1n.<\/p>\n Th\u01b0\u1eddng c\u00e1c shop online mu\u1ed1n kh\u00e1ch g\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn \u0111\u1eb7t h\u00e0ng, tuy nhi\u00ean khi \u0111\u1eb7t qua \u0111i\u1ec7n tho\u1ea1i, b\u1ea1n s\u1ebd ph\u1ea3i ghi ra gi\u1ea5y th\u00f4ng tin c\u1ee7a kh\u00e1ch, r\u1ed3i sau \u0111\u00f3 nh\u1eadp l\u1ea1i v\u00e0o ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng online.<\/p>\n B\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y \u0111i\u1ec1u n\u00e0y l\u00e0m ph\u00e1t sinh chi ph\u00ed v\u00e0 c\u00e1c r\u1eafc r\u1ed1i kh\u00e1c nh\u01b0:<\/p>\n Th\u1ebf nh\u01b0ng t\u1ea1i sao ng\u01b0\u1eddi b\u00e1n kh\u00f4ng mu\u1ed1n kh\u00e1ch t\u1ef1 nh\u1eadp d\u1eef li\u1ec7u mua h\u00e0ng qua form tr\u1ef1c tuy\u1ebfn? \u00a0nh\u01b0 v\u1eady kh\u00f4ng ph\u1ea3i \u0111\u01a1n gi\u1ea3n h\u01a1n r\u1ea5t nhi\u1ec1u hay sao?<\/p>\n L\u00fd do n\u1eb1m \u1edf ch\u1ed7: v\u00ec kh\u00f4ng ph\u1ea3i thanh to\u00e1n tr\u01b0\u1edbc, t\u00ednh cam k\u1ebft s\u1ebd kh\u00f4ng cao, n\u00ean trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7t h\u00e0ng qua form ng\u01b0\u1eddi d\u00f9ng r\u1ea5t d\u1ec5 thay \u0111\u1ed5i. Khi g\u1ecdi \u0111i\u1ec7n ngh\u0129a l\u00e0 h\u1ecd s\u1ebd ph\u1ea3i b\u1ecf ra m\u1ed9t chi ph\u00ed n\u00e0o \u0111\u00f3 (thay v\u00ec h\u1ea7u nh\u01b0 kh\u00f4ng m\u1ea5t g\u00ec khi g\u00f5 qua form), v\u00e0 h\u1ecd \u0111ang ti\u1ebfp x\u00fac v\u1edbi m\u1ed9t ng\u01b0\u1eddi th\u1ef1c s\u1ef1 (thay v\u00ec t\u01b0\u01a1ng t\u00e1c v\u1edbi m\u00e1y). V\u00ec v\u1eady, \u0111\u1eb7t h\u00e0ng b\u1eb1ng c\u00e1ch g\u1ecdi \u0111i\u1ec7n c\u00f3 t\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i ho\u1eb7c giao \u0111i giao l\u1ea1i th\u1ea5p h\u01a1n form kh\u00e1 nhi\u1ec1u => ng\u01b0\u1eddi b\u00e1n, c\u0169ng gi\u1ed1ng nh\u01b0 t\u00f4i, th\u00edch kh\u00e1ch h\u00e0ng g\u1ecdi \u0111i\u1ec7n h\u01a1n.<\/p>\n M\u00f4 h\u00ecnh l\u00fd t\u01b0\u1edfng g\u1ea1t b\u1ecf c\u00e1c r\u1eafc r\u1ed1i tr\u00ean.<\/p>\n N\u1ebfu b\u1ea1n t\u1eebng d\u00f9ng th\u1ebb VISA ho\u1eb7c Paypal \u0111\u1ec3 mua s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u00f3 tr\u00ean m\u1ea1ng, b\u1ea1n s\u1ebd th\u1ea5y c\u00e1c thao t\u00e1c r\u1ea5t \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 d\u00e0ng.<\/p>\n B\u1ea1n ch\u1ec9 c\u1ea7n ch\u1ecdn c\u00e1c s\u1ea3n ph\u1ea9m c\u1ea7n mua, sau \u0111\u00f3 \u0111i\u1ec1n th\u00f4ng tin c\u00e1 nh\u00e2n \u0111\u1ec3 thanh to\u00e1n, ti\u1ec1n c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c chuy\u1ec3n cho ng\u01b0\u1eddi b\u00e1n, c\u00f2n b\u1ea1n s\u1ebd c\u00f3 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ea7n. N\u1ebfu l\u00e0 d\u1ecbch v\u1ee5 online b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng g\u1ea7n nh\u01b0 ngay l\u1eadp t\u1ee9c (v\u00ed d\u1ee5: game, ebook, t\u00ean mi\u1ec1n, hosting). N\u1ebfu l\u00e0 s\u1ea3n ph\u1ea9m v\u1eadt ch\u1ea5t (\u0111i\u1ec7n tho\u1ea1i, s\u00e1ch gi\u1ea5y) s\u1ebd m\u1ea5t th\u1eddi gian (t\u1eeb m\u1ed9t cho \u0111\u1ebfn v\u00e0i ng\u00e0y) \u0111\u1ec3 n\u00f3 \u0111\u01b0\u1ee3c ship \u0111\u1ebfn tay b\u1ea1n.<\/p>\n \u1ede \u0111\u00e2y, ch\u00ednh thao t\u00e1c nh\u1eadp li\u1ec7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng s\u1ebd t\u1ea1o c\u00e1c d\u1eef li\u1ec7u cho \u0111\u01a1n h\u00e0ng online (b\u1ea1n kh\u00f4ng ph\u1ea3i g\u00f5 l\u1ea1i l\u1ea7n n\u1eefa, v\u00e0 b\u1ea1n kh\u00f4ng g\u00f5 nh\u1ea7m \u0111\u01b0\u1ee3c!), v\u00e0 g\u1ea7n nh\u01b0 100% \u0111\u00f3 l\u00e0 nh\u1eefng ng\u01b0\u1eddi mua th\u1ef1c s\u1ef1, v\u00ec h\u1ecd \u0111\u00e3 thanh to\u00e1n ti\u1ec1n cho b\u1ea1n (hi\u1ebfm khi b\u1ecb t\u1eeb ch\u1ed1i).<\/p>\n Kh\u1ee5, nh\u01b0ng n\u00f3i th\u00ec n\u00f3i v\u1eady th\u00f4i, trong l\u00fac ch\u1edd \u0111\u1ee3i m\u00f4 h\u00ecnh l\u00fd t\u01b0\u1edfng x\u1ea3y ra ch\u00fang ta v\u1eabn c\u1ee9 ph\u1ea3i b\u00e1n h\u00e0ng.<\/p>\n V\u00e0 quan tr\u1ecdng h\u01a1n, c\u00e1c t\u00ednh n\u0103ng, ch\u1ee9c n\u0103ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng online kh\u00f4ng ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o vi\u1ec7c ng\u01b0\u1eddi d\u00f9ng c\u00f3 thanh to\u00e1n qua m\u1ea1ng hay l\u00e0 COD, v\u00ec v\u1eady h\u00e3y s\u1eed d\u1ee5ng n\u00f3 ngay khi c\u00f3 th\u1ec3.<\/p>\n C\u1ee9 \u0111\u1ecbnh b\u1ecf qua ph\u1ea7n n\u00e0y nh\u01b0ng r\u1ed3i cu\u1ed1i c\u00f9ng v\u1eabn ph\u1ea3i vi\u1ebft v\u00ec kh\u00f4ng th\u1ec3 \u0111\u1eebng \u0111\u01b0\u1ee3c n\u1eefa. B\u1edfi v\u00ec khi ch\u01b0\u01a1ng tr\u00ecnh tr\u1edf l\u00ean ph\u1ee9c t\u1ea1p n\u00f3 c\u1ea7n m\u1ed9t b\u1ea3n m\u00f4 t\u1ea3 ch\u1ee9c n\u0103ng \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m th\u1eed to\u00e0n b\u1ed9 xem c\u00f3 kh\u1edbp v\u1edbi y\u00eau c\u1ea7u hay ch\u01b0a. V\u1edbi v\u00e0i tr\u0103m y\u00eau c\u1ea7u l\u1edbn nh\u1ecf khi\u1ebfn vi\u1ec7c nh\u1edb trong \u0111\u1ea7u l\u00e0 b\u1ea5t kh\u1ea3, d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u00fang ta ph\u1ea3i c\u00f3 b\u1ea3n t\u01b0\u1eddng tr\u00ecnh b\u1eb1ng v\u0103n b\u1ea3n.<\/p>\n Th\u00f4i kh\u00f4ng d\u00e0i d\u00f2ng n\u1eefa \u1ee3. \u0110\u00e2m v\u00e0o \u0111\u1ec1 lu\u00f4n.<\/p>\n D\u00f9ng \u0111\u1ec3 t\u1ea1o \u0111\u01a1n h\u00e0ng, bao g\u1ed3m: \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, mua s\u1ea3n ph\u1ea9m g\u00ec, c\u00e1i nh\u00e3n n\u00e0y v\u1ec1 sau d\u00e1n l\u00ean s\u1ea3n ph\u1ea9m \u0111\u1ec3 ship h\u00e0ng c\u0169ng nh\u01b0 kh\u00e1ch h\u00e0ng nh\u00ecn v\u00e0o.<\/p>\n
\nGi\u1edd th\u00ec ch\u00fang ta c\u00f9ng tr\u1ea3 l\u1eddi xem, ch\u01b0\u01a1ng tr\u00ecnh \u0111ang \u0111\u1ecbnh x\u00e2y d\u1ef1ng \u0111em l\u1ea1i nh\u1eefng l\u1ee3i \u00edch thi\u1ebft th\u1ef1c c\u01a1 b\u1ea3n n\u00e0o:<\/p>\n\n
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M\u00f4 h\u00ecnh l\u00fd t\u01b0\u1edfng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng online<\/h3>\n
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X\u00e1c \u0111\u1ecbnh y\u00eau c\u1ea7u v\u00e0 chi ti\u1ebft ch\u1ee9c n\u0103ng<\/h3>\n
Ch\u1ee9c n\u0103ng t\u1ea1o v\u1eadn \u0111\u01a1n<\/h3>\n